Building Better Programs

Using Incentives in Human Services: Field Guide, Literature Review, and Webinar

Engagement and persistence are two common issues in human service programs which incentives may help to address. The material on this page includes an extensive literature review on incentive use, a field guide for programs to use when designing incentives for their participants, a webinar that reviews the background information on how to understand costs and benefits when implementing incentives, and the corresponding presentation slides (in PDF format).

While the literature review gives background information on how incentives are used in multiple domains, the field guide offers specific guidance to programs and tools to help them design programs using incentives.